Skip to content Skip to content

24/7 support from the USA, India and the Philippines +1 801 642 4655

Book a demo Get the suite

Click to Call

Turn website visitors into live phone calls.

Click to Call puts a callback box on your website. A visitor enters their phone number, and your 3CX system calls them right away and connects them to the team you choose.

Get the VoIPTools SubscriptionSchedule a live demo
  • Immediate callback from your 3CX
  • Any extension: queue, ring group or person
  • REST API with a sample website
How a call flows

Your visitor asks for a call. Your phone system makes it.

No number for the visitor to look up and nothing for them to dial. Your 3CX system places the call, so the visitor pays nothing to talk to you.

  1. 1On your website

    The visitor enters their number and presses Call.

    The Click to Call box sits on your page, styled like the rest of your site.

  2. 2Your 3CX system

    Your 3CX system calls them right away.

    The visitor dials nothing. Your phone system places the call to the number they entered.

  3. 3Your team

    They are connected to the extension you chose.

    A ring group, a call queue, a call menu or a person's extension. Any valid extension in your 3CX system.

Try it before you touch your site

A working sample site, already connected to your 3CX system.

The installer sets up a sample website with a working callback box, plus all the sample code your developer needs to add the control to your own site.

  • Test a real callbackEnter a test extension in the configuration app, open the sample site, type a number and press Call.
  • Sample code includedExamples for ASP.Net MVC and ASP.Net Web Forms, in both C# and VB.
  • Any programming languageIt is a standard REST API, so your developer can call it from the language they already use.
  • Your HTML and CSSStandard HTML controls, styled with your own CSS, in any browser on any platform.

The sample website the installer sets up: a callback box plus Basics, ASP.Net MVC and ASP.Net Web Forms examples.

Where it helps

Put a callback wherever visitors decide to talk to you.

Contact pages

Visitors ask for a call where they already are, instead of finding your number and dialing it.

Sales questions

Send callbacks from product pages to your sales queue, so interested visitors reach a salesperson.

Support requests

Send callbacks from help pages to your support queue or ring group.

Your own web apps

Use the REST API to start a call from your 3CX system to a customer from your own code.

Click to Call is included in the VoIPTools Subscription.

One subscription gets you Click to Call and 30+ other add-ons for 3CX.

Get the VoIPTools SubscriptionSchedule a live demo
What your developer gets

What your developer gets to work with.

The REST API starts calls from your 3CX system to your customers with just a few lines of code, and your developer can extend the sample programs as needed. If you want help, our consultants can customize the control and API and integrate them into your website.

Everything in Click to Call

  • Callback box for your website
  • Immediate call from your 3CX system to the visitor
  • Calls connect to any valid 3CX extension
  • REST API usable from any language
  • Sample website connected to your 3CX system
  • Sample code for ASP.Net MVC and Web Forms, in C# and VB
  • Styled with standard HTML and CSS
  • Runs in any browser, on any platform
  • Configuration app with a sample extension for testing
  • Integration help from our consultants
Questions

Click to Call questions, answered.

Anything else? Our team answers 24/7 from the USA, India and the Philippines.

Do I need a web developer?+
Yes. Click to Call is a web control and API that you add to your own website, so it needs basic web programming and web server knowledge. If you would rather not do it yourself, our consultants can customize and integrate it for you.
Does the visitor pay for the call?+
No. Your 3CX system places the call to the visitor, so it costs them nothing.
Where does the call go?+
To the extension you set up. That can be a ring group, a call queue, a call menu or a person's extension, any valid extension in your 3CX system.
Can we try it before we change our site?+
Yes. The installer sets up a sample website already connected to your 3CX system. Enter a test extension in the configuration app, open the sample site, enter a number and press Call.
Can it match the look of our website?+
Yes. It uses standard HTML controls and your own CSS, so your developer styles it like the rest of your site.
Which programming languages does it work with?+
Any language that can call a REST API. The included samples are ASP.Net MVC and ASP.Net Web Forms, in C# and VB.
Which 3CX versions does it work with?+
3CX version 18 and version 20. A version 20 release is on our downloads page; the current setup guide was written for version 18.
Details

Requirements and documentation.

Downloads and documentation
  • 3CX version 18 or 20. The current documentation covers version 18 with a 3CX commercial license; a version 20 release is on the downloads page.
  • A Windows 10 or later machine running alongside 3CX, with the VoIPTools Relay on the 3CX server, reached on port 8801
  • The Windows web server role 7.0 or later, with Basic Authentication, .NET Extensibility and ASP.Net 4.x, and ASP.Net 4.7.2 or later (C# or VB)
  • Microsoft SQL Server 2014 or later, 64-bit (SQL Server Express works)
  • Static IP addresses for the VoIPTools and 3CX servers, and port 6400 open. HTTPS with a valid domain name is recommended.
  • Basic knowledge of web programming and web server configuration, to add it to your site

Check the documentation for the current release and full setup details for your environment.

Got a question?

Talk to the team that builds Click to Call.

Whether it is Click to Call, another add-on, or a custom solution built around your needs, we can help you get the most out of 3CX.

Already a customer? For help with an install or an issue, email Support@VoIPTools.com.

Thank you. Your question has been sent, and our team will get back to you soon.

Keep exploring

More add-ons for sales and outreach.

Click to Call and every add-on below come in the same VoIPTools Subscription.

Browse all 35 add-ons
Sales and outreachPower DialerTurn a contact list into automated call, text and email campaigns for reminders, notices and follow-ups.See the add-on Sales and outreachSurveyorAgent-led outbound calling with contact previews, scripts and notes captured for every conversation.See the add-on Sales and outreachAuto VoicemailWhen an outbound call hits voicemail, agents pick a saved message to leave and move straight to the next call.See the add-on

Give every website visitor an easy way to talk to you.

See it on a live demo, or get it today as part of the VoIPTools Subscription, with 30+ other add-ons included.

Schedule a live demoGet the suite